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I would estimate that we have put a few hundred candidates through to date and we continue to use your services.

Candidates have universally praised the training for both the accessible and relevant content as well as your excellent teaching style. I’ve probably done ten courses over the years myself and have to say that yours was the most enjoyable and informative EFAW that I have attended.   

I have no hesitation in recommending your services to others.

Hammersmith and Fulham Council

Over the past 8 years I have attended number of first aid courses. I can honestly say Andy Moy’s course stands head and shoulders above the rest and I feel I’ve gained more knowledge and practical experience than ever before. He immediately relaxes everyone and his calm, straightforward method of explaining the most important information is very effective.

It is obvious that he is extremely knowledgeable and absolutely loves what he does and that certainly made the course more enjoyable and it was very helpful to hear about his own personal experiences whilst in service.

The whole group would agree with me when I say that Andy is a first class instructor who has a natural skill for teaching. He delivers an excellent course which is engaging and fun but at the same time practical and informative.

Please forward our thanks to Andy for another brilliant course.

Long Term Client

‘We have been using HCTS to deliver our Mandatory Training program for the past 5 years.  We have been very pleased with the structured nature of all the courses and their ability to be flexible with our needs.   HCTS have been extremely responsive in their approach and dedication to updating all of our staff with the required knowledge needed to complete their program each year.’

Care Home

"When we wanted to include First Aid as part of the Royal Academy of Dance CPD offer, we needed a supplier who could not only bespoke a course but also deliver the training whilst maintaining the high standard expected from all Royal Academy of Dance. HCTS came highly recommended and have certainly delivered and maintained a very high standard of training to participants across the UK with very positive feedback from participants, every time. The Royal Academy of Dance would have no hesitation in recommending HCTS as a training provider and would be happy to provide references".

Royal Academy of Dance

As our sole provider of First Aid Training in the workplace, HCTS constantly display a desire to exceed our expectations and consistently provide outstanding levels of service and training of the highest quality resulting in improved performance and maximum impact in the workplace. Well done to Andrew and his team."

Cognis UK Ltd - Aug 2010 (now GEOSC)

Southampton, UK

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What our clients say about our service.

A small selection of comments made about courses in 2021 (we update this continually so that you are able to see the most recent feedback of our training)

Andrew was fantastic and taught everything in a way that I could understand and digest

Andrew was probably the best First Aid Trainer I've had.

Very engaging and made the course interesting.

Thanks for being genuinely excellent ans passionate at your job because it made today a great day.

Brilliant course - I have learnt to much and will definitely use what I have learnt.

My expectations were exceeded - the instructor is extremely knowledgeable.

Very engaging trainer, great balance of theory/practicals makes you think outside the box.

Previous feedback

Thank you - very useful and enjoyable.

Great, friendly instructor. Lots of useful information.

The course was very well led.

The instructor was helpful and explained well when questions were asked.

Really enjoyed the practical lots of feedback and good way to learn.

I would like to thank our instructor Andrew for explaining everything thoroughly and for creating an environment that promotes lively discussions.

I really liked the course gave me confidence.

More interesting than I expected.

Expectations fully met and beyond!

Andrew is an incredibly knowledgeable trainer.

Thank you ! Fantastic few days.


Andrew was a great teacher and made it a fun interactive experience.


Very well informed and educated instructor.

Great Instructor who was very engaged with the material.

The instructor was incredibly approachable, knowledgeable and experienced which made it a better experience than previous courses I've taken.

Exceeded expectations! - Very friendly and comprehensive Instructor

Excellent & professionally conducted course - thank you !

Overall very impressed and an enjoyable experience - thanks Andrew!

Our Instructor was great - he really made the course engaging, interesting and enjoyable!

I would really recommend this course to anybody who wants to learn in an environment that is calm, with an instructor who is more than willing to answer any questions along the way.

Great Inspiring instructor with years of experience, well prepared presentation and blend of practical & theoretical sessions.

Very engaging and informative session.

Very Informative and delivered very well.

Great teaching skills shown by today's Instructor.

Happy to have completed this course and would do it again!

Fantastic Instructor! Would highly recommend. Very relevant. Good balance of theory verses practical

Very Good the instructor had a lot of experience.

Practical sessions allowed me to see how to deal with real life situations.

Andrew is a brilliant instructor - Thanks!

Very enjoyable learning environment.

Enjoyed the course, very informative and delivered in an easy to understand way.

An enjoyable courses and very knowledgeable instructor.

Thank you to the instructor, he is a very dynamic person!

Amazing Trainer.

Enjoyed the course, thoroughly immersive and provides the right level of information and guidance to operate as a first aider effectively.

Far better than I expected!

Genuinely the most helpful and interesting First Aid course I've taken (including police and prison service courses)

We were able to ask a lot of questions and have them explained fully.

Give this man a raise! Excellent!

I learnt a lot more than I was expecting too! Great :-)

Very Experience and engaging instructor - Thanks

I have done a lot of courses. This one is without doubt the most useful and interactive/dynamic

Thank you very much - very informative and enjoyable course.

Felt at ease, felt I have learned and really enjoyed it!

Andrew gives a lot of tips, makes you think and shares his strong experience - priceless!

Expectation Exceeded I learnt more thank I have on any of my other 3 First Aid Courses Thank you!

I really enjoyed it and the passion and delivery of the teaching is exactly how First Aid should be taught!

Very engaging and inspiring.

Andrew is a great teacher, makes it easy to understand and makes you feel at ease.

The Instructor was very good and explained everything very well and in detail - 5 star

This should be a mandatory course for everyone!

Please don't ever retire Andrew!!!

Andrew was amazing with providing us with real life examples & sharing his knowledge

Great job! I learnt a lot and gained confidence.

Fantastic 3 days learned a lot!

Thank you for sharing your experiences with us - it has been a real eye opener.

The training is fantastic! Thank you Andrew.

Andrew is an excellent teacher - very clear and knowledgeable

I really value the annual refresher sessions thank you!

Nice learning environment. Approachable demeanor and well balanced course thanks!

Course to the point and not dragged out - thank you !

Great relaxed atmosphere. Met and exceeded my expectations.

Made entertaining as well as really informative so much more likely to remember things!

Thanks very much! Really enjoyed the 3 days and took away a lot of knowledge,

Feeling comfortable with First Aid and believe more people should be trained.

Excellent course really enjoyed it.

Small class means everyone gets a chance to practice a lot.

Made the course interesting and very enjoyable keep up the great work!

Andrew was very good at keeping is all engaged during the 3 day course - also helping us individually.

Andrew was amazing and made the training amazing!

Fantastic course with lots of humour too!

Good in depth knowledge and facts provided

Very good training - approachable and relaxed

Always good tuition from Andrew!

I would say that my expectations have been exceeded, very interesting and fun course.

Andrew was amazing and I have learnt so much in 3 days. I am confident to use this skill and keep it for life!

Was a very good course, very interactive and Andrew was extremely approachable and friendly

The trainer was amazing and his knowledge was very helpful in understanding the different scenarios.


Andrew was amazing! Well done and Thank You!

It was very nice having a small group it makes the course very personalised.

The objectives were all met and exceeded.

Excellent course with excellent instructor.

All objectives met and lots of new information.

Andrew is very experienced and delivered an informative and fun training session.

Thank you very much one of the best training courses I've done in 30+ years!

Excellent training, well delivered, practical, non-judgemental, comprehensive in coverage.

Excellent - literally the best and most realistic First Aid course with real life scenarios rather than just textbook stuff!

The instructor was fantastic, fun and knowledgeable.

Thank you Andrew for being so lovely and cheerful!

Andrews teaching was absolutely fantastic and totally made the whole course friendly, knowledgeable and practical - fun

Very Knowledgeable Instructor who is very engaging too.

Amazing , Thank You !

Good mix of lecturer style and practical.

Andrew was very interesting and made the course very engaging.

Andrew is a brilliant man, he explained every topic covered and I'm happy with the course.

An excellent instructor he made everything easy, clear and interesting.

Thoroughly enjoyed course feel optimistic about being able to help in an emergency.

Very good course and a vital skill set would suggest more people attend.

Great application of First Aid handbook in real world scenarios.

My expectation were exceeded, discussions were useful and thought provoking.

The course went really well, would recommend to everyone!

Andrew made this course relatable, imaginative and incredibly useful. A worth while course!

Particularly liked how the course was based on real-life situations.

Andrew explained things very well

Instructions were very clear and Andrew was engaging.

Andrew was brilliant, made the session engaging and interesting

Lovely Instructor really engaging, thank you!

A very interesting and fun session - Thank You!

Very well delivered - extremely knowledgeable trainer.

It was very informative and fun!

Great Trainer - patient, enthusiastic, calm, helpful really great class environment.

I really enjoyed it.

Enjoyed the Training - Thank you

Exceeded my expectations - didn't realise just how much there was to cover.

10 out of 10!

Well delivered in a relaxed and fun way.

The trainer was very good and supplied a wealth of knowledge in all areas taught.

Very well planned sessions, extremely professional delivery.

Andrew is very knowledgeable and happy to answer any questions asked.

Andrew is really great. He talks, but also listens and creates a relaxed and open environment.

Andrew was very engaging and lighthearted  which helped when talking about sensitive subjects.

My expectations were more than met and everything was delivered enthusiastically!

The real life examples were very helpful.

I feel more prepared for possible situations that could happen.

Never had so much fun on a First Aid course!

Plenty of time to ask questions and discuss issues.

Thank you for an informative and fun First Aid Day.

Very professional and realistic.

Taught with so much common sense - great!

Great demonstration - knowledgeable and patient.

Fantastic Trainer - right level of theory to practical - would recommend the course.

Great course - everyone should attend.

Excellent Instructor - clear, authoritative and supportive.

Andrew was fantastic - I think Andrews experience added so much to the training.

Andrew is a great teacher he speaks clearly and precisely and very engaging.

Excellent Training.

Andrew is very informative and ensured we had an explanation for why we do what we do.

The course was well spaced out and balanced with theory and practical.

Our Instructor was very engaging and interesting.

Andrew was a fantastic teacher and made the course interesting and informative.

The Instructor was excellent and created a very supportive atmosphere for us all.

An excellent delivery throughout, very engaging.

Really enjoyed the course, Thank you Andrew.

​​Good course, well delivered, engaging and likely to persist in my memory.

Andrew has been a respectful and interactive teacher.

Engaging and intelligent teaching. Andrew clearly loves what he does and that passion & Interest comes across.

Andrew is brilliant, really makes you think outside the box and makes it so much more relevant to real life.

Very interactive approach, Thank you Andrew.

So useful looking at different ways to deal with situations rather than just by 'the book' protocols.

Thank you for great delivery of the course.

Course was interesting and gave me the confidence to be able to 'have a go!'

Course was made very interesting and enjoyable.

Thank you - a normal course made lighthearted!

Instructor very good at engaging audience and keeping everyone interested.

Thank you for making everything so easy to understand.

Great Course, feel more confident if anything should happen.

An excellent Course. Felt comfortable & understood explanations.

The course was pitched at a good level.

Everyone present was made to feel at ease.

The Instructor was very approachable no matter the question he dealt with it in a very professional manner.

Thank you for an excellent course!

Far exceeded my expectations

Expected a book lecture as all my other courses have been but this was amazing totally engaging and given in an understandable manner.

Course delivered in a friendly, practical, efficient manner.

Andrew was an excellent teacher, very funny and knows how to keep your attention.

Andrew put us at ease and made us feel very comfortable.

Fantastic training, very helpful!

It was great to be a part of this course, thank you!

Andrew is very informative and engaging.

Very well managed and informative course.

Andrew was an exceptionally good Instructor.

The course exceeded my expectations

Andrew presented examples/situations which were realistic allowing us to explore the best ways to deal with numerous situations.

Andrew was great and made it relevant to our daily lives.

Really friendly and welcoming Instructor.

The most enjoyable and informative First Aid session I have ever been on. Thank You!

Course presented extremely well and everyone fully engaged and atmosphere completely positive.

It was Great!

I liked the practical side and the fact is was made relevant to me!

Instructor gave practical, common sense approach knowledge.

I really enjoyed the course and I feel I gained more knowledge.

The course was lead well and gave me confidence.

The pace of learning was really good.

Very helpful and friendly Instructor.

Thank You! Enjoyable and Great Instructor!

Thanks you for making the course so engaging and interesting!

Very entertaining and engaging.

Always (despite my natural inclination to not look forward to training courses) a pleasure doing these courses with Andrew.

Andrew was an excellent instructor, one of the best I've had in 30 years of First Aid courses.

Highly recommended to anyone

Great job! Thank you!

Much more enjoyable and interesting than I expected.

Andrew was a fantastic instructor and made the 3 days fun, impactful and insightful.


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